There are a number of energy utilities that have adopted a holistic approach to Grid Modernization that ensures the network is properly refurbished and hardened, thus ensuring that the full benefits of SmartGrid (e.g. grid automation) are realized by the vast majority of their customers. In so doing, these utilities have been able to meet the near-term mandates in providing safe and reliable electric service. The following examples illustrate the effort that this type of program calls for, and demonstrate the performance levels that can be expected.
In September 2000 We Energies of Milwaukee, Wisconsin announced its Power the Future plan that served as a comprehensive approach to address electricity supply and reliability issues. Their 10-year plan expands power production to meet growing demand, improves existing power plants for increased efficiency and reduced emissions, and upgrades the power delivery network. We Energies (NYSE: WEC) serves approximately 1.1 million electric customers in Wisconsin and Michigan’s Upper Peninsula and serves customers in a range of urban, suburban, ex-urban, and rural areas over a wide geographic area. The plan has received broad support from regulators, customer groups, organized labor, and many other public and private sector state leaders.
In 2002, We Energies began experiencing improved electric reliability as a result of implementing the first phase of its Power the Future plan. The energy delivery-related scope and impact of the Power the Future plan has included:
We Energies focus on network modernization has led to a variety of leading initiatives. These have included:

We Energies Reliability Performance
The overall performance of the We Energies energy delivery network has improved significantly (25-35%) since the outset of this initiative.
Note – The PSCW reporting standards include all major storms (in contrast to the storm exclusion principles adopted in other jurisdictions). We Energies 2005 performance is considered an extreme anomaly because it included data from a severe storm that occurred in the rural Iron Range Area on November 15, 2005 affecting over 15,000 customers and nine (9) ATC transmission system outages occurred in the Iron Range Area during 2005 affecting over 42,000 customers.
In 2005 Kansas City Power & Light (KCP&L) began implementing its Comprehensive Energy Plan (CEP), a long term plan to address its region’s power supply and energy delivery needs. At the time of the CEP, KCP&L served approximately 500,000 customers in Kansas and Missouri. As a result of its July 2008 acquisition of the electric utility systems of Aquila, Inc. (i.e. the former Missouri Public Service and St. Joseph Power & Light operating companies) KCP&L now serves over 830,000 customers.
The CEP energy delivery-related elements include a focus on sustaining its top reliability performance by constructing, replacing, and/or upgrading existing transmission and distribution facilities to accommodate new generation and incorporating new technologies for faster diagnosis and repair of service interruptions. KCP&L has a long-term record in outstanding reliability and the recipient of the PA Consulting National Reliability Excellence Award.
KCP&L has had a long-term commitment to an asset management program that has (among other elements) substantially eliminated antiquated 4.8kV assets and has established strategic networking of portions of the company’s radial distribution system. To maintain high reliability and customer satisfaction levels, the CEP provides for accelerated investments in T&D infrastructure in three areas: distribution assets, transmission assets, and distribution automation. Specifically, they focus on:
KCP&L owns and operates a significant 34-kV sub-transmission system in rural districts. Due to the age of this infrastructure and the length of these circuits, the 34-to-12-kV substations serving customer load were subject to more frequent and longer outages than in the metropolitan areas. Planned switching of these circuits is costly due to the distance between switching points;
moreover KCP&L has experienced equipment malfunctions operating existing manual gang operated switches on this system due to the age of the equipment and challenges to perform in-service maintenance on these switches. As part of this program, KCP&L is in the process of implementing a major initiative to install distribution automation on these circuits and substations with complete deployment realized by 2009.
The overall performance of the KCP&L energy grid has been outstanding; indeed, the focus by KCP&L has been on sustaining (as opposed to improving) its high reliability.
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